Rockets Tech is a pioneering company with Ukrainian DNA, founded in the heart of Europe.

We create cutting-edge mobile and web products used by millions of digital users worldwide. Our expertise spans comprehensive CRM systems, product development, design, and IT solutions.

We are looking for Junior+ CRM manager to join our team.

Job Description:

• Set up, launch, and optimize CRM campaigns across email, SMS, push, messengers, and in-app channels;

• Manage promotional, trigger-based, automated, and one-time communication flows;

• Create and maintain a promo calendar for campaigns, bonuses, and customer communications;

• Configure and launch bonus and promo mechanics for different user segments;

• Work with audience segmentation, cohorts, and user groups;

• Conduct A/B testing, validate hypotheses, and scale successful solutions;

• Monitor key CRM metrics: engagement, deliverability, conversion, retention, and reactivation;

• Work with Tableau, Power BI, internal dashboards, and business metrics to analyze campaign performance;

• Collaborate closely with analytics, product, content, design, support, and marketing teams.

Qualifications:

• 6+ months of experience as a CRM Manager in the iGaming industry, preferably in casino and/or sports betting;

• Hands-on experience with CRM campaigns, from welcome flows to retention and reactivation;

• Practical experience with CRM platforms such as GR8, Smartico, Salesforce, or similar tools;

• Strong analytical skills and experience working with Tableau, Power BI, dashboards, and CRM/business metrics;

• Understanding of customer segmentation, A/B testing, bonus mechanics, and engagement metrics;

• Ability to manage multiple campaigns simultaneously in a fast-paced environment;

• Detail-oriented, organized, flexible, and ready to adapt to changing priorities.

We offer:

• Children Allowance

• Mental Health Support

• Sport Activities

• Language Courses

• Automotive Services

• Veterinary Services

• Home Office Setup Assistance

• Dental Services

• Books and Stationery

• Training Compensation

• And yes, even Massage!